Read the latest article about Success management to “sharp the saw”*
* The 7 Habits of Highly Effective People - Steven Covey
"Why Nations Fail?" A Source of Inspiration for CSMs and Their Organizations
Customer Success Managers (CSMs) often act as intermediaries between the interests of their organizations and their clients.
What to expect from a CSM?
Customer Success Managers (CSMs) are often perceived as post-sales specialists in the IT
