What is Success?

We believe that Success enables a method to assure retention, satisfaction, and revenues

Success is the last evolution of the after-sales relationships which begins with Account management (Post-World War II and industrial production) and continues with Experience management (Post-oil-crisis of the Seventies and market saturation). Success management takes root with the expansion of IT technologies and Saas business environment.

In a world of mass production of complex applications that can be easily changed, only a philosophy of partnership ensures the long-term survivability of your business. We believe that a good methodology ensures the success of your collaborators and your clients in the area of after-sales relationships.

Whether you are a start-up needing to develop its post-sales activities, a small or medium business implementing relationships, or an existing enterprise looking for results improvements, Success Forge will help you assess your situation through the lens of People, Process, and Tools and deliver a tailored proposition to ensure your success!